SHIPPING & RETURNS

Shipping

We ship from Portugal to the EU, Switzerland, and the UK.

  • Portugal: 2-5 business days

  • EU: 5-10 business days

  • Switzerland & UK: 7-12 business days

Shipping fees will be calculated at checkout.
Once your order is on its way, we’ll send you a tracking number so you can follow its journey.

Returns

Changed your mind? No problem.

You have 14 days from the day you receive your order to request a return.

Items must be in perfect condition — unworn, with tags, and in original packaging.
To start a return, just email us at [info@impossiblesilk.com] with your order number, and we’ll guide you through it.
Please note: Return shipping costs are covered by you (unless the item is faulty or incorrect).